Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Vision

Vision at the 39th Medical Group - Incirlik Air Base consists of Optometry. For more information, please contact us.

To re-order lost/broken or missing glasses from your previous prescription on record, please utilize the G-Eyes service:  

https://srtsweb.health.mil/WebForms/GEyes/Forms/GEyesHomePage.aspx 

Contact Us

Phone 

314-676-6159
Closures
To schedule an appointment, please call 314-676-6666
Closed on all Federal Holidays and USAFE Family Days.
Closed every first Thursday of the month for Training Day.

Location

Building 865
Second Floor (Main Entrance) – Central Check-in Window
Don't forget to keep your family's information up to date in DEERS!