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Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Videos

Feature | Nov. 19, 2021

AFNI In-Focus: Incirlik AB trains Medical Readiness during Ready Eagle

The 39th Medical Group gauges the readiness of their personnel during the Ready Eagle exercise at Incirlik Air Base, Turkey, Nov. 15 - 19, 2021. Ready Eagle starts in the classroom and culminates with a large-scale, hands-on exercise meant to test the medical personnel’s readiness and response. The 39th Air Base Wing’s mission is to support NATO’s southern flank and the 39th MDG do their part by protecting the Air Force’s greatest asset, the warfighter. (U.S. Air Force video by Staff Sgt. Pedro Tenorio)
Incirlik
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