Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

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Tag: Incirlik

The 39th Medical Group tests their simulated response capabilities during the Ready Eagle exercise at Incirlik Air Base, Turkey, Nov. 15 through Nov. 19, 2021. Ready Eagle is a medical exercise with realistic elements, which tested 39th MDG personnel’s medical readiness, maintaining their ability to support NATO’s southern flank and protect the Air Force’s greatest asset, the warfighter. (U.S. video by Senior Airman Gary Hilton)

Nov. 25, 2021

Incirlik Air Base Tests Readiness with Medical Exercise

The 39th Medical Group tests their simulated response capabilities during the Ready Eagle exercise at Incirlik Air Base, Turkey, Nov. 15 through Nov. 19, 2021.

The 39th Medical Group gauges the readiness of their personnel during the Ready Eagle exercise at Incirlik Air Base, Turkey, Nov. 15 - 19, 2021. Ready Eagle starts in the classroom and culminates with a large-scale, hands-on exercise meant to test the medical personnel’s readiness and response. The 39th Air Base Wing’s mission is to support NATO’s southern flank and the 39th MDG do their part by protecting the Air Force’s greatest asset, the warfighter. (U.S. Air Force video by Staff Sgt. Pedro Tenorio)

Nov. 19, 2021

AFNI In-Focus: Incirlik AB trains Medical Readiness during Ready Eagle

The 39th Medical Group gauges the readiness of their personnel during the Ready Eagle exercise at Incirlik Air Base, Turkey, Nov. 15 - 19, 2021.

The 717th Air Base Squadron distributed COVID-19 vaccinations to military retirees living in Ankara, Turkey with the help of Airmen with the 39th Medical Group, stationed in Incirlik Air Base.

Feb. 2, 2021

Serving those who served: Providing vaccinations to retirees in Ankara, Turkey

The 717th Air Base Squadron distributed COVID-19 vaccinations to military retirees living in Ankara, Turkey with the help of Airmen with the 39th Medical Group, stationed in Incirlik Air Base.

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